Warranty

Last updated: 15 October 2026

Physical products sold by Fahymas Licensing are new and are covered by the manufacturer’s warranty, under the manufacturer’s own terms. This page explains how that works and how we help. It does not replace our Return & Refund Policy or your rights under applicable law.

Who provides the warranty

The warranty on a physical product is provided by its manufacturer (for example, ASUS, GIGABYTE or MSI for a graphics card), not by FAHYMAS LLC. The length and coverage depend on the brand and the exact model. Where we have verified the manufacturer’s warranty terms for a product, we show them on the product page, for example “3-year limited warranty”. The manufacturer’s own warranty document, usually included in the box or on the brand’s website, is the final word on what is covered.

Manufacturer warranties usually cover defects in materials and workmanship under normal use. They usually do not cover normal wear, physical damage, accidents, misuse, improper installation, unauthorized modification, or a missing or damaged serial number label. Check the manufacturer’s terms for your product.

First 30 days: contact us

If a product is damaged, defective or not as described within 30 days after delivery, contact us first. This is covered by our Return & Refund Policy, and we pay the return shipping for verified problems.

After 30 days: manufacturer warranty claims

  • Register your product with the manufacturer if they offer registration. Some brands ask for it.
  • Keep your order confirmation. It is your proof of purchase, showing the date, product and seller. You can also ask us for a copy at any time.
  • Contact the manufacturer’s support with the model number, serial number and proof of purchase. Most brands handle claims directly, by sending parts or arranging service.
  • We can help. If you are not sure how to start a claim, or the manufacturer asks for information from the seller, contact us with your order number and we will help you with the documents and steps.

Software

Software support and updates are provided by the software publisher under its license terms. If a license we supplied does not work as described, contact us under our Return & Refund Policy.

Questions

Email contact@fahymaslicensing.com or use our support form with your order number and product.